Ξ welcome to cryptostorm's member forums ~ you don't have to be a cryptostorm member to post here Ξ
Ξ any OpenVPN configs found on the forum are likely outdated. For the latest, visit here or GitHub Ξ
Ξ If you're looking for tutorials/guides, check out the new https://cryptostorm.is/#section6 Ξ

Can't resolve global random

Looking for assistance with a cryptostorm connection issue? Post here & we'll help out. Also: if you're not sure where to post, do so here & we'll move things around as needed. Also: for quickest support, email our oddly calm & easygoing support reps at support@cryptostorm.is :)

Topic Author
balboa87

Can't resolve global random

Post by balboa87 » Sat May 02, 2015 7:55 am

Constantly getting "can't resolve global random" message while trying to connect. Also can't connect to Internet when I turn the VPN off using my regular Ip. How do I resolve this?

User avatar

Tealc
ForumHelper
Posts: 238
Joined: Tue Jan 28, 2014 12:38 am

Re: Can't resolve global random

Post by Tealc » Sat May 02, 2015 2:34 pm

hi there!

Are you using the widget for windows?

User avatar

cryptostorm_support
ForumHelper
Posts: 133
Joined: Sat Jan 26, 2013 4:31 am
Contact:

Re: Can't resolve global random

Post by cryptostorm_support » Sat May 02, 2015 7:36 pm

Not sure if it was you whose email I replied to, but I'll paste what was said here in case others might be seeing the same thing:
I passed your issue on to our client developers, and they're requesting a bit more information. "Cannot resolve Global Random" means that your computer can't resolve our balancer server addresses (usually meaning you're offline). They've experienced similar behavior during testing with certain antivirus and firewall combinations, so they were requesting information on what software in those categories you're running, and also if you have any other VPN software installed.

They also would like you to try restarting your machine (if you haven't already) and see if that helps at all.
cryptostorm_support shared support team forum account
PLEASE DON'T SEND PRIVATE MESSAGES with support questions!
--> feel free to use any of our other contact channels, or post in the support forum
cryptostorm: structurally anonymous, token-based, unlimited ☂ bandwidth, opensource, darknet data security for everyone!
keybase.io validatorsonename.io validatorsPGP key @ MITnetwork statuscryptostorm github
support team bitmessage address: BM-2cTMH8K5JnjbfSALjZtSkRWCLfc3Tr8GBV
support team email: support@cryptostorm.is
live chat support: #cryptostorm

Post Reply