AUTH_FAILED

[Lsd]

I am getting an AUTH_FAILED error

Code: Select all

Mon Nov  9 16:55:20 2020 us=983844 VERIFY OK: depth=1, CN=cryptostorm CA
Mon Nov  9 16:55:21 2020 us=16149 VERIFY KU OK
Mon Nov  9 16:55:21 2020 us=16252 Validating certificate extended key usage
Mon Nov  9 16:55:21 2020 us=16308 NOTE: --mute triggered...
Mon Nov  9 16:55:21 2020 us=773782 4 variation(s) on previous 3 message(s) suppressed by --mute
Mon Nov  9 16:55:21 2020 us=773881 [cryptostorm server] Peer Connection Initiated with [AF_INET]109.248.149.143:443
Mon Nov  9 16:55:22 2020 us=978668 SENT CONTROL [cryptostorm server]: 'PUSH_REQUEST' (status=1)
Mon Nov  9 16:55:23 2020 us=261964 AUTH: Received control message: AUTH_FAILED
Mon Nov  9 16:55:23 2020 us=262061 SIGTERM received, sending exit notification to peer
Mon Nov  9 16:55:26 2020 us=805840 TCP/UDP: Closing socket
Mon Nov  9 16:55:26 2020 us=806106 SIGTERM[soft,exit-with-notification] received, process exiting

I have a year subscription which I purchased February 10 this year so it should still be valid, so I am allowed 4 connections. I am able to connect just fine on my other 2 computers (but I am worried if I disconnect I will not be able to reconnect).

On the computer I am currently trying to connect to a VPN it is not working though. I have tried to connect to other servers in configs.zip, both TCP and UDP, and even re-downloaded configs.zip in case mine were out of date, but still no luck.
I tried my token on my friends computer but it also gives me an AUTH_FAILED error.

Is anyone else experiencing this problem? Is there a way to check if there is some sort of problem with my token?
Also is there a way to check how many sessions are using my token? I doubt it was stolen, but this might explain why I cannot make more connections.

[parityboy]

@OP

The token checker is here. It only checks if a token is still in date though, it doesn't check current sessions in use.

[cryptomon]

I'm having this issue with 2 of 3 computers even though my token is valid for 6 computers.

[cryptomon]

@OP

The token checker is here. It only checks if a token is still in date though, it doesn't check current sessions in use.

If my connected computers is less than the maximum permitted with a token (e.g. 2/6), and an auth_failed error is due to too many sessions in use, how does one resolve this issue or diagnose that that is what the problem is?

[parityboy]

@OP

The token checker is here. It only checks if a token is still in date though, it doesn't check current sessions in use.

If my connected computers is less than the maximum permitted with a token (e.g. 2/6), and an auth_failed error is due to too many sessions in use, how does one resolve this issue or diagnose that that is what the problem is?

The auth database has a script which cleans up expired sessions. I'm not sure how often it runs though; I assume a minimum of once every 24 hours.