AUTH_FAILED

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Lsd
Posts: 2
Joined: Wed Feb 12, 2020 5:03 pm

AUTH_FAILED

Post by Lsd » Mon Nov 09, 2020 1:35 pm

I am getting an AUTH_FAILED error

Code: Select all

Mon Nov  9 16:55:20 2020 us=983844 VERIFY OK: depth=1, CN=cryptostorm CA
Mon Nov  9 16:55:21 2020 us=16149 VERIFY KU OK
Mon Nov  9 16:55:21 2020 us=16252 Validating certificate extended key usage
Mon Nov  9 16:55:21 2020 us=16308 NOTE: --mute triggered...
Mon Nov  9 16:55:21 2020 us=773782 4 variation(s) on previous 3 message(s) suppressed by --mute
Mon Nov  9 16:55:21 2020 us=773881 [cryptostorm server] Peer Connection Initiated with [AF_INET]109.248.149.143:443
Mon Nov  9 16:55:22 2020 us=978668 SENT CONTROL [cryptostorm server]: 'PUSH_REQUEST' (status=1)
Mon Nov  9 16:55:23 2020 us=261964 AUTH: Received control message: AUTH_FAILED
Mon Nov  9 16:55:23 2020 us=262061 SIGTERM received, sending exit notification to peer
Mon Nov  9 16:55:26 2020 us=805840 TCP/UDP: Closing socket
Mon Nov  9 16:55:26 2020 us=806106 SIGTERM[soft,exit-with-notification] received, process exiting
I have a year subscription which I purchased February 10 this year so it should still be valid, so I am allowed 4 connections. I am able to connect just fine on my other 2 computers (but I am worried if I disconnect I will not be able to reconnect).

On the computer I am currently trying to connect to a VPN it is not working though. I have tried to connect to other servers in configs.zip, both TCP and UDP, and even re-downloaded configs.zip in case mine were out of date, but still no luck.
I tried my token on my friends computer but it also gives me an AUTH_FAILED error.

Is anyone else experiencing this problem? Is there a way to check if there is some sort of problem with my token?
Also is there a way to check how many sessions are using my token? I doubt it was stolen, but this might explain why I cannot make more connections.

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parityboy
Site Admin
Posts: 1262
Joined: Wed Feb 05, 2014 3:47 am

Re: AUTH_FAILED

Post by parityboy » Mon Nov 09, 2020 3:51 pm

@OP

The token checker is here. It only checks if a token is still in date though, it doesn't check current sessions in use.

cryptomon
Posts: 34
Joined: Fri Feb 23, 2018 7:32 am

Re: AUTH_FAILED

Post by cryptomon » Sun Dec 20, 2020 8:15 am

I'm having this issue with 2 of 3 computers even though my token is valid for 6 computers.

cryptomon
Posts: 34
Joined: Fri Feb 23, 2018 7:32 am

Re: AUTH_FAILED

Post by cryptomon » Fri Jan 22, 2021 9:26 am

parityboy wrote:
Mon Nov 09, 2020 3:51 pm
@OP

The token checker is here. It only checks if a token is still in date though, it doesn't check current sessions in use.
If my connected computers is less than the maximum permitted with a token (e.g. 2/6), and an auth_failed error is due to too many sessions in use, how does one resolve this issue or diagnose that that is what the problem is?

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parityboy
Site Admin
Posts: 1262
Joined: Wed Feb 05, 2014 3:47 am

Re: AUTH_FAILED

Post by parityboy » Sun Jan 24, 2021 5:59 pm

cryptomon wrote:
Fri Jan 22, 2021 9:26 am
parityboy wrote:
Mon Nov 09, 2020 3:51 pm
@OP

The token checker is here. It only checks if a token is still in date though, it doesn't check current sessions in use.
If my connected computers is less than the maximum permitted with a token (e.g. 2/6), and an auth_failed error is due to too many sessions in use, how does one resolve this issue or diagnose that that is what the problem is?
The auth database has a script which cleans up expired sessions. I'm not sure how often it runs though; I assume a minimum of once every 24 hours.

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